Get in Touch

Contact Us

Have questions, feedback, or found a bug? We'd love to hear from you.

Common Questions

I found a bug. How do I report it?
Please open an issue on our GitHub Issues page. Include: your browser/OS, steps to reproduce, expected vs actual behavior and screenshots if applicable. For PDF/DOCX issues, include a sample file (redacted if sensitive).
I have a feature request. Where should I submit it?
Open a GitHub Discussion or Feature Request issue. Describe the problem you're solving, your proposed solution and any alternatives you've considered. We review all requests but can't guarantee implementation.
Can I contribute code or translations?
Yes! We welcome pull requests. Check our CONTRIBUTING.md for guidelines. For translations, we'd especially appreciate help with non-English languages.
Is there an API I can use?
Not currently. All processing is client-side, so there's no server API. You can self-host the open-source version or use the tool directly in your browser. For automated workflows, consider using the exported JSON statistics.
Can I use Text Count Tools commercially?
Yes. Text Count Tools is free for both personal and commercial use. No attribution required (though appreciated). See our Terms of Service for details.
How do I request data deletion?
We don't collect any of your data, all processing is client-side. The only local data is in your browser's localStorage (your text and theme preference), which you can clear anytime using the "Clear" button in each tool or by clearing browser data.

Response Time

We're a small team and respond to all inquiries within 2-3 business days. GitHub issues typically get faster responses. For urgent security issues, please email directly.